Who we are

The village is owned by Southern Cross Parks and operated alongside our enthusiastic staff. As a proud member of the BIG4 Holiday Parks network, we are dedicated to delivering a premier holiday experience. All staff work together towards our goals and values, these are:
Q – Quality
B – Brilliance
T – Team
V – Vision

Our goal is to deliver a first-class quality service along with exceptional accommodation.  Give first to guests!  The team, management, and the owners all move forward together with a vision and focus for the future with pride and passion.  We want to provide an experience that makes our guests happy and create memories they will foster for life. We want our guests to feel our village is a home away from home where they are happy, relaxed and totally at ease in their surroundings. The added bonus is all the facilities and services they could possibly want or need.

Our dedicated team maintains the village to the highest standards, sharing a common vision to provide guests with the best possible holiday experience. Working collaboratively, our staff are proactive and committed to excellence in all they do.

Guests at QBTV get our undivided attention, we provide customer service excellence and refer to it as personalisation. This word covers how we respect and welcome them. We look forward to meeting new faces and welcoming back the old faces and hope to surpass their expectations while staying with us. Guest satisfaction is critical to staff, and our focus is to ensure they all have the best experience while staying here and we strive to make their stay as special and memorable as possible. We find the little things count. From a smile, to a wave, to a hello or just stopping for a chat. These interactions are critical and we want our guests to be 100% satisfied. It all makes for a great holiday experience that they appreciate and will leave an excellent impression.

We are an accredited tourism business through the Australian Tourism Accreditation Program and proudly hold a 4-star rating with Queensland Tourism Industry Council Star Ratings Australia and have received a Gold Listing. We have been crowned as the overall winners in the 2021 Grey Nomads Awards for the Best Grey Nomad Large Caravan park in Australia.